11tk Terms & Conditions —
Know Before You Play

These Terms & Conditions ("Terms") govern the use of the 11tk website and mobile application ("Platform"). 11tk is an online gaming and lottery platform serving users in Bangladesh.

By accessing the platform, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms constitute a legally binding agreement.

11tk reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

You must provide accurate and truthful information when creating an account on 11tk. Accounts registered with false or misleading information may be terminated at any time.

The following information is required at the time of registration:

• Full name (as it appears on your National ID or passport)
• Active mobile number
• Valid email address
• Date of birth (registrations from users under 18 will not be accepted)
• Bangladeshi address

Each user may only create one account. If multiple accounts are found belonging to the same person, all accounts will be suspended and all balances forfeited.

11tk strictly prohibits anyone under the age of 18 from using the platform. This is both an ethical responsibility and part of our commitment to international responsible gaming standards.

Age verification may be required at any stage of registration. KYC verification, including proof of age, is mandatory before any withdrawal can be processed.

11tk accepts deposits via bKash, Nagad, and Rocket. The following rules apply to all deposits:

• Minimum deposit: ৳100
• Maximum daily deposit: determined by the user's account level
• Deposits are usually processed instantly; if there is a delay, please contact support
• Deposits from third-party accounts are not accepted
• All deposit funds must be from a legitimate source; depositing illegal funds is strictly prohibited

11tk reserves the right to verify any deposit. Accounts may be temporarily suspended if a transaction is deemed suspicious.

The following conditions must be met to withdraw your winnings:

• KYC verification must be completed
• Account must be active and verified
• Minimum withdrawal: ৳500
• Withdrawal requests are typically processed within 1–48 hours
• Winnings derived from bonuses must meet the applicable wagering requirements before they can be withdrawn

Withdrawals will only be sent to the mobile banking number used for the deposit. Requests to send funds to a different number will be subject to a special verification process.

11tk regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming. The general bonus policy is outlined below:

• Welcome bonus is available to new members only
• The wagering requirement for each bonus (typically 10–30x the deposit amount) must be met
• Bonus balance cannot be withdrawn directly
• Multiple bonuses cannot be active at the same time
• Bonus validity is generally 7–30 days
• 11tk reserves the right to void bonuses if misuse is suspected

Every game on 11tk operates according to specific rules. All games are run fairly using RNG (Random Number Generator) technology. The following rules apply during gameplay:

• If a technical issue occurs during a game, 11tk reserves the right to void the result of that round
• 11tk is not liable for any bets lost due to network issues
• 11tk reserves the right to reclaim any overpayment resulting from a system or programming error
• Lottery draw results are final and cannot be changed

The dealer's decision is final in Live Casino games. Sports Betting wagers will be settled after official results are announced.

11tk is firmly committed to responsible gaming. We want our members to enjoy gaming as a form of entertainment, not let it become an addiction. To support this, we offer the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Loss Limit: The game will automatically stop after a set amount of losses
• Self-Exclusion: Lock your account for a set period of time
• Cooling-Off Period: Take a gaming break for anywhere from 24 hours to 6 weeks
• Reality Check: Get reminders about your gaming time at regular intervals

If you feel your gaming habits are getting out of control, please Responsible Gaming Visit the page or contact support directly.

The following activities are strictly prohibited on 11tk. Violating these rules will result in permanent account closure and forfeiture of all balances:

• Using bots or automated software to play games
• Exploiting any technical glitch or bug for unfair advantage
• Money laundering or transactions involving illegal funds
• Unauthorized access to another user's account
• Contacting other users with threats, harassment, or abusive language
• Abusing bonuses by creating multiple accounts
• Attempting to pass KYC verification using false information
• Attempting to hack or carry out a cyberattack on 11tk's systems

Protecting your personal information is 11tk's top priority. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policyis available at.

In summary:

• Your information is never sold to third parties
• Your data is used solely for service improvement and legal compliance
• All data is secured with SSL encryption
• You can request to view or delete your personal data at any time

You may close your account at any time. It is recommended that you withdraw all available balance before doing so.

11tk reserves the right to close accounts in the following circumstances:

• Terms Violation
• Fraudulent Activity
• Providing false information
• Accounts inactive for an extended period (over 12 months)
• Legal or Regulatory Requirements

If an account is closed due to a terms violation, the balance may be forfeited. If closed for standard reasons, any valid balance will be returned.

11tk reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or SMS.

Updated terms take effect from the date of publication. Continued use of the platform will be considered acceptance of the revised terms.

For any questions regarding the terms and conditions Help Center Visit us or email support@11tk.ws.